Shipping
We ship to addresses within the United States and Canada. Orders are typically processed within 1-2 business days. Standard shipping takes 5-9 business days to arrive, depending on your location.
You'll receive a tracking number by email once your order ships.
Returns & Exchanges
If you're not satisfied with your purchase, you may request a return within 30 days of delivery. To be eligible, items must be unused and in their original packaging.
To start a return, contact us at contact@guveno.store with your order number. Once we receive and inspect your return, we'll process your refund to the original payment method within 5-7 business days.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery with photos of the issue, and we'll arrange a replacement or refund at no extra cost to you.